28
Jan 14

Laboratory sites are re-inventing journalism on the run

For the past fifteen years, an argument has been reverberating in and around journalism. The digital era, argued one school of thought, is a total re-set: nothing will – or can – survive of the old news media dominated by print and terrestrial broadcast. Rubbish, argued the other school: digital journalism can’t do original reporting and when the world clocks that fraud, mainstream media will revive.

I parody the opposing positions, but not by much. The quarrel was static and often sterile. I’ve argued (here and here) that the task of journalists in the digital era is to adapt old values and ideals to new circumstances and possibilities. In other words, a lot needs to change to renew an old ideal: telling people useful truth.

This stale dispute from the past is now being rendered irrelevant by new online news businesses which have the experimental drive, technological confidence and resources to try new ways of doing things – and which have already won a sizeable audience to try them on.

Experiments small and large with everything from how long the ideal list should be to the ideal width for pictures to the right tone for longform reporting are conducted one the run, at speed and with a wealth of data about what is shared and how much. Failed experiments are dumped and forgotten. Online sites are not inhibited by caution about their reputation; they have won millions of users but not yet prestige and respect. Such sites are run as laboratories for the next news.

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27
Sep 13

Newspaper are like horses? Not quite

Jeff Bezos is showing early promise as the new owner of the Washington Post: he has a sound grasp of how to say something familiar in an arrestingly new way.

The other day, he compared printed newspapers to horses:

“I think printed newspapers on actual paper may be a luxury item. It’s sort of like, you know, people still have horses, but it’s not their primary way of commuting to the office.”

On one level, this is plainly true. As a medium for news, ink marks on squashed trees are economically inefficient, environmentally damaging and slow. Print, even for news, will not be replaced by digital. New media almost never completely substitute for older media; the newcomers shrink and shove to one side their predecessors. Just as the combustion engine became the standard way for people to get around without making horses disappear.

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23
Sep 13

Out of Print: the elevator pitch versions and reviews

You would have been hard put to be reading this blog in the past few weeks and succeded in avoiding any mention of my book Out of Print. This post is yet another encouragement to buy a copy by rounding up some of the stuff I’ve done about it and a few reviews. And the book is another instalment in my campaign to stamp out pessimism about journalism.

For easy watching, there’s a BBC interview by Nick Higham here (I fear it’s available only outside the UK). I summarised the book’s theme and argument in a blogpost here and in a piece for The Conversation UK here. There are recent pieces connected to the book’s themes on “who’s a journalist?” in the Yorkshire Post and on spaghetti-throwing (or experiments) at local level at journalism.co.uk.

There are a couple of online reviews here (Geoff Ward) and here (Roy Greenslade) and one in the News Statesman from Emily Bell of the Columbia Journalism School. Matthew Ingram of PaidContent assessed the book here. To complete the set here is one in Dutch by Bart Brouwers.

I naturally hope that these only whet your appetite to read the whole thing….


06
Sep 13

What the comments on my views on online comments have taught me

Yesterday’s post about the rising indifference to online comments provoked replies which undermined one of my assertions: that early hopes of intelligent conversation made possible by easier digital access have evaporated in the face of the everyday experience of insult, aggression and irrelevance.

With only a handful of exceptions, the comments have been useful and to the point. A few pointed out, as I ought to have, that other have been there before me. Here’s one example from Helen Lewis of the New Statesman; in a tweet-exchange with others reacting, she said that the NS had switched its comments system to Disqus with good effect.

One thing I ought to straighten out. I was not arguing that online comments should be withdrawn or stopped. No such thing is going to occur. What I was suggesting is that the simple technique of opening comments has not delivered the results hoped for. That has two great attractions: it’s “open” in a simple, inclusive way and requires only minimal moderation to remove unacceptable material.

So I was hinting that I think this is going to evolve. This is exactly the point which Mike Masnick (of Techdirt) drove home: his site asks users to vote on comments and give prominence to those which come out on top. He sees no connection between anonymity and talking rubbish.

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05
Sep 13

Rage about anonymous online comments is building: change is coming

The other night I went to see Chimerica, Lucy Kirkwood’s fine play about a photojournalist who searches for the never-identified Chinese man and hero of an iconic picture who stood defiantly in front of a line of tanks just after the massacre in Tiananmen Square.

On the way out of the theatre, I bumped into a fellow journalist. The newsroom dialogue was witty and sharp we happily agreed. And our favourite among those bits we also agreed was the crusty American editor spitting with rage about online comments below the newspaper’s online articles.

Frank, the editor in the play, is killing the search for the “tank man” because it costs too much and because the paper now has Chinese investors. Joe, the photographer, provokes this pungent speech from Frank by telling him that as an editor he’s supposed to be a guardian of a free press. Frank, sick of change, replies:

Don’t you dare sit there and suffer at me, hell I suffer too! You think I enjoy using the word ‘multi-platform’? That I think it’s desirable to employ the best writers in the country, then stick a comments section under their articles, so whatever no-neck fucker from Arkansas can chip in his five uninformed, misspelled, hateful cents because God forbid an opinion should go unvoiced? Assholes Anonymous validating eachother in packs under my banner, that’s not a democratic press, it’s a nationwide circle-jerk for imbeciles.”

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30
Aug 13

Syria, Snowden and how public opinion really moves

It is a truth universally acknowledged that the news media shape, frame and alter public opinion. Only up to a point: the exceptions to this rule help to explain public reactions to both the use of nerve toxins in Syria and to the surveillance revelations of Edward Snowden.

This morning, pundits on both sides of the Atlantic are scrambling to assess the British parliamentary vote against military action against the Syrian government. The way in which public opinion is moving on Syria, surveillance and relations between Britain and America can be partly explained by two striking qualifications to the simple idea that news media tell people what to think.

Sometimes, public opinion moves independently of discussion in the media and does not reproduce the prevailing consensus inside mainstream newsrooms. In the 1990s, British (and Danish) public opinion began to turn doubtful on the European Union before sceptical opinions started turning up in newspapers. Media opinions in Britain were not unanimous about joining the US invasion of Iraq in 2003, but there was majority in favour; public opinion was against. Most editorials in London this week tilted in favour of action in Syria; public opinion is solidly opposed.

Secondly, when the tone and conclusions reached in the public sphere differ from what opinion polls tell us people think, the difference is usually the result of long, slow deep changes in mood and thinking. Journalists like to present change as something sudden which has just happened. Big changes in consensus don’t occur as right-angled turns. They are gradual, tentative, empirical and often only half-observed.

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24
Jul 13

Why journalists should look over the horizon and cheer up

Why journalists should look over the horizon and cheer upTo judge by the prevailing tone of public discussion, journalism in Europe and America has been suffering a prolonged nervous breakdown. Jobs are lost as newsrooms contract, print circulations shrink and online news startups fail because they can’t make enough to survive. The portrait of some newsrooms painted by the Leveson Inquiry was not pretty.

Writing a book which examines these issues, I’ve come to think that most of this gloom is overdone and out of date. Certainly, much is lost in a phase of change. But I am sure that the net impact of digital communications on journalism will come to be seen as positive and not negative. My book is called Out of Print: Newspapers, Journalism and the Business of News in the Digital Era and here is the elevator pitch version of its argument.

  • Journalism is being renewed and re-engineered for new conditions. It is almost impossible to measure with scientific precision, but the generative energy needed to adapt the ideals of journalism to radically new possibilities does exist. Established journalists often seem determined not to see the evidence of this.
  • The fact that a single business model to sustain journalism hasn’t been found to replace the broken print-advertising one doesn’t mean that online news businesses can’t succeed without philanthropic or state support. Gradually, larger numbers of new platforms are succeeding even as many fail.
  • I reached this optimistic frame of mind not only by looking at the present and speculating about the future but by recalling the past. Journalism exists in inherently unstable conditions (the junction of social and democratic purposes with the market) and is always being renegotiated, improvised and the subject of experiments. The dominance of printed journalism, for example, began crumbling earlier than most people realise. The aggregate circulations of British national newspapers peaked in the early 1950s.
  • The greatest single driver of change is the quantity of information available. That shifts the emphasis of reporting and editing to the management of abundance, for information in quantity is not the same as information on which you can rely. Many journalists have yet to come to terms with this shift. (There’s an excellent piece on this theme here from Slate’s business and economic writer Matthew Yglesias).
  • Why have journalists (myself included) been slow to adapt? Possible reasons include…the news business is inherently conservative because its practitioners are so caught up in the daily/hourly struggle…the importance of independence to journalists has meant a resistance both to change and to accepting advice (such as from software geeks).
  • But a corner has been turned. The long trends show that print won’t disappear, but that as a vehicle (and a culture) for news it will be much less important in the future. As digital re-routes the way information travels and changes access to knowledge, the exciting challenge is to adapt journalism’s basic aims to a new phase.

That’s the short version: I naturally hope that you’ll read the longer version (you can pre-order here). I’m about to take my summer break, but when the book is published in September I’ll most probably be writing about it again….

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18
Jul 13

You can no more take opinion and judgement out of journalism than take clouds out of the sky

Does any media person in New York and Washington ever read any history? Viewed from the English side of the Atlantic, there is a weird debate going on in the United States over journalism and partisanship. Irrespective of the opinions, the really peculiar thing is that the disagreement is happening at all.

The electronic spying revelations made by Edward Snowden and reported by Glenn Greenwald in The Guardian have spawned a side-exchange of fire among American journalists in which Greenwald is accused of partisanship. His strong opinions, it is implied or said, disqualify him from the status of reporter and should place his stories under suspicion. This is poor logic and wilful ignorance of the past. Much better to ask: is this stuff true?

Jack Shafer, the inimitable US media critic, does read history and here he collects the American material to rebut the idea that you should or can have journalism without strong ideas and passions. Here also is an interview given by Nick Lemann reminding us that, once, all journalism was opinion.

I find the American discussion of this very odd to read, not least because I’ve been looking at what the changes of the last two decades (digital technology, the internet) do to journalism for a book which comes out in the UK and US in September. My perspective is more Anglo and European than the strictly stateside Greenwald debate, but the conclusion is the same. Journalism is not a branch of mechanical science.

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