Posts Tagged: The Times
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25
Oct 11
A quick update on some new stuff which has emerged about both paywalls for news and tablet devices such as the iPad.
Most of these developments are promising. Not in the sense that the problems of a sustainable business model for news has been found, but in the sense that experiments – which are they key to it all – reveal a few successes and thus a few clues to what might work.
- The New York Times porous paywall or paygate continues to show signs of promise. The NYT’s assistant managing editor Jim Roberts told the World Editors Forum in Vienna that overall visitor numbers to the site had even grown a little and that their aim for a “frictionless” metered system which makes frequent users pay had largely been realised. (So it should have been: Roberts revealed that the NYT had worked for 14 months on the details of the pay system after the decision had been made). Accepting the principle that the paywall is not round all content allows tactical decisions: when a severe storm threatened New York recently, the paper put everything it was doing on the story outside the wall.
- PaidContent has helpfully graphed the progress of the two Timeses, New York and London (£). The former is porous and hybrid, the latter makes the reader pay for anything and everything. PaidContent kindly says that the NYT’s superior performance so far is probably down to the larger size of its market.
- Keep an eye on the online income of the Atlantic, which seems to have found a powerful quality journalism formula on a digital platform. Some clues as to how the money is being made from it here.
- Given the eye-popping sales of the iPad, people are inclined to wonder out loud if tablets will “save” journalism. Wrong question. No platform or technology will “save” anything which depends so completely on the content and how good or bad it is. But tablets point to two things which are important. They are generating vast amounts of data about what people will pay for. And they are making digital platforms steadily more and more user-friendly. There’s no reason why the process should stop: screens will gradually get easier on the eye, tablets will get thinner, be able to bend or be hinged and touch screens will refine. The more attractive the experience and the content, the higher the chance that in time content will generate revenue.
Experiments / Media economics / UK press / US press —
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Tags: iPad, Jim Roberts, New York Times, PaidContent, The Times
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1
Jul 11
The Times reaches 100,000 digital subscribers and I’m still baffled by their online strategy. I ought to be better-placed than many to figure out what they’re up to (declaration: I used to work there). But it’s not easy.
This blog starts from the position that anything which promises a sustainable economic base for journalism is to be encouraged. Dogmatic assertions (“content wants to be free”, “content wants to be expensive”) which aim to shout down empirical experiments are to be discouraged. So any publisher adding to the sum of knowledge about what will or won’t work in charging is contributing. From that perspective, the Times announcement tells us a few things.
- If your paywall is radical (i.e. around every item of content) and your title is general interest, acquiring subscribers is hard, slow work. Despite improving results with iPad downloads, the overall subscriber acquisition rate is slowing a bit. But a hundred thousand paying followers is not be sniffed at and the experiment is not failing. Even the Guardian’s media editor (not generally favourable to online charging) is prepared to concede that much.
- Given the prospect of a long haul, why not experiment with relaxing the paywall and playing with a few ideas for tempting more subscribers with some free content? What little information we have is now tending to suggest that the hybrid models are working best, both in attracting new payers in and in minimising the feeling among writers that they’re walled off from the people with whom they’d like to interact. The New York Times is the most important of these experiments, but see also the shift made by the movie industry’s Variety, detailed in one of the comments here by Gordon MacMillan of The Wall blog.
- Iphone and iPad apps are crucial, however poor Apple’s terms of business. They’ve just relaunched the iPhone app with a limited-period free offer (sending it to the top of the app chart as I write) and the iPad application is good-looking and easy to use. Unscientific survey of one: my wife, given an iPad for her birthday, converted from being a longstanding print reader to reading The Times on the tablet in the space of a day. There is no longer any competition in our household for the printed copy.
- The digital subscription income can’t be offsetting losses caused by the fall in print sales. But subscription income wasn’t ever the heart of the matter. Digital subscriptions are part of a wider strategy to create a sufficiently large body of readers who, one way or another, buy more from the The Times (and Sunday Times) than they ever used to even if they were regular buyers of the printed paper. In the jargon this game is known as “average revenue per user” (or the unlovely ARPU). And the even longer game is having enough data about your users and their preferences to sell to advertisers who want to reach very selectively-targeted audiences. A hundred thousand subscribers is a step on that road, but by no means the whole distance.
Experiments / Media economics / UK press —
4 comments
Tags: ARPU, Gordon MacMillan, iPad, iPhone, New York Times, The Guardian, The Times, The Wall blog
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10
May 11
Never mind that Max Moseley may have been defeated today in the European Court of Human Rights in his action about privacy. I think that a combination of factors mean that a new privacy law is more likely than not in Britain. Given that’s the case, it’s time for the editors and publishers who have so much at stake in such a revision to come out and fight for a good law. There are plenty of people who want a bad one.
I’ve set out these argument in an opinion piece in The Times today (£).
Media freedom / UK press —
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Tags: European Court of Human Rights, Max Moseley, The Times
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3
May 11
This blog is just over a year old and so that – and a refreshed design – seems the right moment to round up what I’ve learnt so far. What you learn about blogging when you do it is not necessarily the same as what you read on the subject. This is what I’ve found about what works and what doesn’t.
- Few blogs are instant hits. Virtually everyone who publishes their own work – that’s now a colossal number of people – nurtures a secret dream that their words will be found to be so dazzling, so wise and so eloquent that thousands will circulate these posts among themselves and fame will be instant. This gradually gives way to a much older and more solid truth: stamina, patience and the long haul matter in this, just as in most things. This blog has gradually grown a loyal core of readers who keep coming. But boy is it slow.
- I have written just under 200 posts in a bit over a year. Call that 400 days and I find I’m posting on average every other day.
- You’re a prisoner of your past: my background (see here) is in print journalism. I write in that mode, for good or ill. I am conditioned not to write too carelessly or too hastily. Does this occasionally inhibit me from pushing out a quick post? Maybe.
- My largest contributor of incoming traffic so far is Twitter. (I’ve only just set up a Facebook site for blogposts).
- One of the best things about blogs are links, making a post not only an opinion but text with the evidence for the argument in the background and opportunities for the reader to wander through the links to somewhere quite different. I’ve even suggested that more journalists should use links more frequently as footnotes (see here). But I’ve got to admit that putting in the links is painfully time-consuming. I haven’t timed it precisely, but I reckon that linkage usually takes at least half as much time again as the writing.
- People talk a lot about “engagement” as the quality which readers look for in a blog. Experience tells me that by far the most effective form of engagement is aggressive disagreement. Some of the largest hits I’ve had have been for posts with strong criticism, needling or disapproval: Lee Bollinger’s dotty ideas about an American BBC, the first and fluffy set of figures from The Times on online subscribers (now superseded by better ones) and almost anything disobliging about Julian Assange. Say what you like about the man from Wikileaks but he has fans who spring to his defence with passion. (It was one of them who called me a “supercilious weasel”). People find reasonableness, common sense and – worst of all – the ability to see both sides of a question simply dull. So bash someone hard and watch the hits climb.
- Best of all, bash an Australian. Don’t ask me why a verbal walloping for anyone from that blameless and lovely country should be such a powerful blogosphere boost, but it is. The single largest number of hits this blog has ever had in a day followed a post casting some doubts on Assange and Wikileaks (and that was before Assange had gone supernova with the US warlogs and diplomatic cables). The name of Rupert Murdoch is of course likewise catnip.
- I’ve read that short posts fare better than long ones and posting at the weekend boosts traffic. My experience contradicts both. I see no correlation at all between the hit rate of a post and length. Hardly surprising in that this is a blog about professional and not personal things, but traffic falls at the weekend.
- I am addicted to Google Analytics, distracted and fascinated by the traffic level wiggling across the days and months. The world map is even better. I know a few of my fans outside Britain (hello to Chris and Katherine, my faithful readers in Cairo) and can see where talks and lectures of mine have created clusters of readers. But the rest is a mystery. Taking a quick look at the last three months and readers in 94 countries…even a tiny number of blog visitors in Sudan, Kazakhstan and Algeria are a surprise. Why am I more popular in Poland than Morocco? But thank you to every single visitor anyway.
social media —
6 comments
Tags: Algeria, Facebook, Julian Assange, Kazakhstan, Lee Bollinger, Morocco, Poland, Rupert Murdoch, Sudan, The Times, Twitter, Wikileaks
2 Comments
8
Apr 11
Kelvin MacKenzie sounds off today about university journalism schools, how they’re all a waste of space and how they should all be shut down. If training on the job was good enough for me, runs the argument, then it should be good enough for today’s generation.

Kelvin MacKenzie
First, a declaration of interest: I lead a university journalism school. Second, Kelvin is talking bollocks.
There is a delightful irony in the route that Kelvin’s opinion took to be published. Last November, he came to speak on a panel at City University on local television news. While wandering round the subject in characteristically subdued fashion, he took a sideswipe at journalism teaching in universities and advised any students present to abandon their course and get a job as a reporter on a local paper. The students took this on the chin and ignored the advice. And one of them must have thought: there’s an idea there someone can use.
Continue reading →
j-schools / UK press —
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Tags: Caitlin Moran, Harriet Thurley, Kelvin MacKenzie, Matthew Parris, Roy Greenslade, The Times, Wannbehacks
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3
Jan 11
The excellent Times columnist Bill Emmott suggests today that people should stop looking to America for the defence of important human freedoms. President Obama and the US are mired in too many difficulties and bad policies to be able to do that right now. Britain’s David Cameron, Emmott says (£), should step up to the challenge.
He starts with freedom of expression:
“So the task of promoting Western values can and should fall to Britain, for 2011 will offer the opportunity to strengthen our democratic credentials.
The most quixotic, but still satisfying, way would be for David Cameron’s Government to speak out strongly against Hungary’s new media law, for if EU treaties truly were statements of principle Hungary ought now to be expelled. That would also require Italy, with its media firmly under the thumb of Prime Minister Silvio Berlusconi, to be kicked out, which is why it won’t happen. But it would be good for the Government and British pride to stand up in Europe for the freedom of the press.
Continue reading →
Media freedom / Political journalism / UK press —
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Tags: Bill Emmott, David Cameron, Julian Assange, President Obama, The Times
1 comment
9
Nov 10
Intriguing suggestion here by Clay Shirky, analysing the opaque numbers issued for the websites of The Times and Sunday Times: that a paywall for a general interest paper can only work on the “newsletter” model of privately circulated content to a small, fee-paying readership. In other words, charging can only succeed by altering the nature of the publication.
Shirky makes the powerful point (and he’s made it before) that the web decisively disrupts the continuity of well-known titles and brands in news.
One of the problems for the printed press is the fall in the value that people think newspapers have. Perhaps the most powerful driver of that decline is the simple ability now given to the reader to compare. Before the web, only working journalists sat down each day to compare the relative performance of a competitive set of news outlets; it was part of the job. Now anyone can do this on the web, using any basis of comparison they choose. The lack of relative orginality and the commodity nature of much news, particularly in an era when editorial resources have been thinned out, is far more obvious to all.
It’s beginning to dawn on newspapers that they can only respond to this by thinking the unthinkable. Even if a newspaper decides to make separate pieces of its output special “micro-brands” and to ask readers to pay, this involves restructuring to concentrate on these new outlets. And it may not be easy to locate or form a paying community which appreciates what a paper thinks is a key strength (“comment”, say). Specialist and niche websites will already be in those spaces and they may not be easy to dislodge.
Continue reading →
Broadcasting / Media economics / US press —
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Tags: Clay Shirky, New York Times, Sky TV, Sunday Times, The Times
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2
Nov 10
By bundling together different varieties of consumers of the digital versions of The Times and the Sunday Times which might usefully have been kept separate, the two papers managed to squeeze a headline figure – 105,000 – just into six figures.
That number is for “customer sales” for the past four months. As a method of
reporting this doesn’t even begin to be convincing. Any business journalist on either title confronted with this sort of chicanery from another company in the online market would gleefully rip into the executives releasing numbers in such opaque form. But it’s not very likely that News International will be getting that treatment in the pages of either paper.
The best analysis I’ve seen so far has been from Rob Andrews of PaidContent and Ian Burrell of The Independent. The most detailed working of the figures is here. Burrell defiantly continues the quixotic old-fashioned practice of actually ringing up experts and recording what they say.
Six quick observations to help interpret the interpretations: Continue reading →
Media economics / UK press —
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Tags: Ian Burrell, James Harding, PaidContent, Rob Andrews, Sunday Times, The Independent, The Times