16
May 11

Things to be optimistic about

So many discussions about journalism in the past few years have featured journalists from established media crying into their beer, I often forget how refreshing it is to have a different kind of conversation. One where people are working out for themselves how to rebuild the business model for journalism.

It is hard to convey the happiness you can feel when you hear people describing how they are taking a simple, empirical route to discovering and delivering what people need to know – and then finding ways to keep doing it.

I had one of these moments at City University a few days ago when a conference gathered to look at new ways of sustaining local journalism, arguably in much more immediate economic danger than the national and international varieties. An energetic group of our students, Wannabehacks, used Storify, as well as a liveblog, to record the day.

The point wasn’t agreement – there was very little on what works and what doesn’t – and speakers varied from Will Perrin of talkaboutlocal and the King’s Cross blog to Jeff Jarvis, of City University New York’ entrepreneurial journalism programme and the buzzmachine blog. Perrin illustrated what might be called the “pure, simple need” origin of a local blog: a local community identifies a problem and gathers to try to solve it, puts pressure on various local authorities and eventually ends up with what Will called a “community information burden”.

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03
Apr 11

Fact heaps, searching and the rolling encyclopaedia

Conditioned by the rythmn of daily newspapers and nightly television bulletins, we think of news as a rolling thing, constantly renewed, refreshed and updated. Twenty-four-hour news channels speed up the cycle, but don’t change that idea of news as the latest version of the story. The newspaper you hold and read is only that latest slice of information; so is a broadcast news bulletin. And anything that isn’t the latest version is dead and gone, waste material.

When I worked at a newspaper with a large website I began to wonder if this idea of news would change. A website is a “rolling” platform in the sense that it can be updated with news quickly and many millions of users go to news sites for just that. But such a site is also something else: a vast store of data that isn’t news any more, a giant heap of facts and judgements. If you want to go deeper into a subject or backwards in the sequence of events, in theory you can. Newspapers and broadcast are news in two dimensions; digital adds a third with its ability to drill downwards, sideways into the information. So a major news website is truly something more like a rolling news encyclopaedia: topped up all the time, but with added depth and uses which newspapers and broadcast don’t have.

Potential depth. The leading news sites have hardly begun to exploit this asset, which grows every hour with the addition of more news. The New York Times chooses to do this by literally organising its material in reference-book form in their “topic pages”. But the material is confined to what’s been published in the Times. Various software companies offer programmes which automate the business of cutting archive material into topical strands. I guess that Daylife is one of the best known. The general consensus, floating on a tide of Google-style optimism, is that software will crack the problem. I began to wonder about this while reading two reflective pieces around this subject by Jonathan Stray and Felix Salmon.

Most of the automated versions I’ve seen just aggregate material: they tack together in one strand all the previously published material on a subject. This is fine but often unsatisfying. There is a vast amount of repetition, which becomes time-wasting and aggravating very quickly. If you’re lucky, the site you’re looking at may have done a “new readers start here” Q&A or an “explainer”; if you’re trying to catch up, that should help. But the problem with moving stories is that they move and those movements often change the attempt to explain what’s happening. Even explainers go out of date. Here’s an example of a bouncy explainer in Mother Jones on Libya (I like “why can’t anyone agree on how to spell Qadaffi’s name?”) which goes awry when it tries to add “updates” below. The reason I’m reading an explainer in the first place is that I don’t want a daisy chain of disconnected update fragments. Integrated information makes better sense.

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