As more than 400 MA students arrive at City University London today to study journalism, what better way to mark the day than this exchange between a journalism student in Long Island and (apparently) Steve Jobs of Apple, reported here by Charles Arthur of The Guardian.
There’s a theory abroad that the internet and its capacity to circulate and store anything and everything makes big companies more responsive to consumers because if they ignore someone or screw up, more people will know. The House of Apple does not subscribe to this belief, it would seem.
