16
Oct 17

Curb your enthusiasm for hi-tech giant-killing: start with transparency

Demands to regulate hi-tech companies like Google, Facebook and Apple are being heard at deafening pitch almost every day. This rush by the political herd on both sides of the Atlantic to make new laws (or to enforce the breakup of these corporations) is no better focussed or thought-out than the extraordinary degree of latitude which the same political classes were prepared to allow the same online platforms only a couple of years ago.

The cry for regulation and the laissez-faire inertia of the recent past have a common origin: ignorance. The cure for ignorance is knowledge. And knowledge of exactly what these companies do and don’t do must be the foundation of any further action to get them to shoulder their moral and civic responsibilities. If laws are needed to prevent harm, let them first compel transparency. Any politician pushing that line has my vote.

When Mark Zuckerberg of Facebook rejected claims of Russian online interference in the US presidential election as ‘pretty crazy’, he was either lying or ignorant of what had been happening on Facebook. He has of course admitted he was wrong since (awesomely well-researched narrative by Alexis Madrigal of The Atlantic here).

But suppose that Facebook is open to inspection by national agencies or commissions which supervise elections. That would not necessarily mean open to public inspection, but perhaps to bodies whose duty is to check electoral fairness and compliance with the law. Why would that be so hard?

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24
Jan 11

Kidnapping Facebook passwords in Tunisia

There’s been quite a bit here and in many other blogs about the role of social media in the fall of President Ben Ali in Tunisia. One tweeter, @SoniaEdu, sent me an indignant message insisting that what people did was more important than software or networks after a post in which I’d been talking up the role of informal media in the revolt. “(The revolt) was Tunisian.,” she wrote, “Those are tools. It’s like saying the scalpel saved patients because it was used by a surgeon.”

No question that Tunisian people took the risks and made it happen. But a scalpel can be sharp or blunt, well-designed or poorly made. The quality of the blade will make a difference to the result. So it was with Facebook, Twitter and the material they carried which also reached Tunisians via satellite television channels based outside the country.

If you doubt the fear that Facebook was creating inside the regime, read this terrific piece of reporting by Alexis Madrigal in The Atlantic on the battle waged between the Facebook security people and hackers in Tunisia trying to steal the passwords of every Facebook user in the country. The protesters’ cutting edge stayed sharp despite attempts to blunt it.

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18
Aug 10

The web, RIP?

“Is the Web Dead?” ask the big red letters on the cover of the latest edition of Wired magazine. Twin pieces by Chris Anderson (Wired’s editor-in-chief and author of “The Long Tail” and “Free”) and Michael Wolff (of Vanity Fair and Newser) agree that the web is done for.

Both men are professional exaggerators and overstate their cases. Which is briefly that the web’s “open”, free-wheeling, browser-based serendipity era is over and being gradually replaced by closed apps and systems which will capture ever-larger chunks of what is now a fluid and fragmented markets in news and entertainment. Their pieces are here.

But as exaggerators often will, they have dislodged a cascade of interesting reflection. Some of it is accumulating on Twitter at #webdeath. Best of all so far is this commentary from Alexis Madrigal which carries a lot of links on the fallacies of technological determinism.

The relevance of this to journalism lies in whether digital publishing will eventually shake down into a faithful reproduction of the print or broadcast models which tend to create a small number of big players. An oligarchy of news if you like.

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