05
May 11   

Bin Laden: real time fragments or the whole story?

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Very interesting reflections today by John Gapper in the FT arising from the coverage of the killing of Osama Bin Laden. Gapper watched as Wolf Blitzer of CNN struggled to cope on air as rumours swirled about Bin Laden’s death but the fact wasn’t confirmed solidly enough for the channel to broadcast it.

As Gapper predicts, rolling news broadcasters will not get caught like that again. They will feel increasingly obliged to start broadcasting rumours, correcting them as they go, sifting and iterating versions of the the truth as best they can. But as Gapper says, this doesn’t suit every consumer of news, particularly not people short of time or patience. “For the average consumer, the effect can be akin to going to a dealer to buy a car and being presented with a bunch of parts to assemble yourself. It suits hobbyists but has serious frictions for those wanting the full service.”

I wonder if this change in way news comes at us is going to divide news consumers into active and passive. Perhaps a single person will switch between active and passive depending on what they want to know. I’m content to get my news about media in fragments on Twitter because I have the background knowledge and motive to interpret it and integrate it with what else I know. But I don’t necessarily want to follow in detail the unfolding of the Japanese tsunami or the operation to kill Bin Laden in real time. I’m prepared to wait for an integrated, confirmed synopsis.

With fragments of information flying at us in huge numbers, it’s natural that skills and software for aggregation and curation are being developed. Those tools suit the active, time-rich news consumer who wants to assemble the car from the parts. But there will always also be demand for a more integrated picture of the whole. Even if it is a littler slower to arrive.


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03
May 11   

About blogging, this much I now know

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This blog is just over a year old and so that – and a refreshed design – seems the right moment to round up what I’ve learnt so far. What you learn about blogging when you do it is not necessarily the same as what you read on the subject. This is what I’ve found about what works and what doesn’t.

  • Few blogs are instant hits. Virtually everyone who publishes their own work – that’s now a colossal number of people – nurtures a secret dream that their words will be found to be so dazzling, so wise and so eloquent that thousands will circulate these posts among themselves and fame will be instant. This gradually gives way to a much older and more solid truth: stamina, patience and the long haul matter in this, just as in most things. This blog has gradually grown a loyal core of readers who keep coming. But boy is it slow.
  • I have written just under 200 posts in a bit over a year. Call that 400 days and I find I’m posting on average every other day.
  • You’re a prisoner of your past: my background (see here) is in print journalism. I write in that mode, for good or ill. I am conditioned not to write too carelessly or too hastily. Does this occasionally inhibit me from pushing out a quick post? Maybe.
  • My largest contributor of incoming traffic so far is Twitter. (I’ve only just set up a Facebook site for blogposts).
  • One of the best things about blogs are links, making a post not only an opinion but text with the evidence for the argument in the background and opportunities for the reader to wander through the links to somewhere quite different. I’ve even suggested that more journalists should use links more frequently as footnotes (see here). But I’ve got to admit that putting in the links is painfully time-consuming. I haven’t timed it precisely, but I reckon that linkage usually takes at least half as much time again as the writing.
  • People talk a lot about “engagement” as the quality which readers look for in a blog. Experience tells me that by far the most effective form of engagement is aggressive disagreement. Some of the largest hits I’ve had have been for posts with strong criticism, needling or disapproval: Lee Bollinger’s dotty ideas about an American BBC, the first and fluffy set of figures from The Times on online subscribers (now superseded by better ones) and almost anything disobliging about Julian Assange. Say what you like about the man from Wikileaks but he has fans who spring to his defence with passion. (It was one of them who called me a “supercilious weasel”). People find reasonableness, common sense and – worst of all – the ability to see both sides of a question simply dull. So bash someone hard and watch the hits climb.
  • Best of all, bash an Australian. Don’t ask me why a verbal walloping for anyone from that blameless and lovely country should be such a powerful blogosphere boost, but it is. The single largest number of hits this blog has ever had in a day followed a post casting some doubts on Assange and Wikileaks (and that was before Assange had gone supernova with the US warlogs and diplomatic cables). The name of Rupert Murdoch is of course likewise catnip.
  • I’ve read that short posts fare better than long ones and posting at the weekend boosts traffic. My experience contradicts both. I see no correlation at all between the hit rate of a post and length. Hardly surprising in that this is a blog about professional and not personal things, but traffic falls at the weekend.
  • I am addicted to Google Analytics, distracted and fascinated by the traffic level wiggling across the days and months. The world map is even better. I know a few of my fans outside Britain (hello to Chris and Katherine, my faithful readers in Cairo) and can see where talks and lectures of mine have created clusters of readers. But the rest is a mystery. Taking a quick look at the last three months and readers in 94 countries…even a tiny number of blog visitors in Sudan, Kazakhstan and Algeria are a surprise. Why am I more popular in Poland than Morocco? But thank you to every single visitor anyway.

Continue reading –>


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28
Apr 11   

Royal wedding fever: sense (and nonsense)

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Yesterday, the tweeters of politics were fascinated by the fallout from David Cameron saying “Calm down dear”, to a (female) Labour MP at Prime Minister’s Questions. In Washington, Barrack Obama was forced to devote a press briefing to disclosing his birth certificate. In this mad atmosphere, I abandoned my too-serious intention to write about the useful and increasing interest in verification in online news. Just didn’t seem to fit the mood.

Then I fell across (hat-tip: Martha Lane Fox) this piece by Tristram Hunt on tomorrow’s Royal Wedding. This pretty well nails it, especially thanks to Hunt’s depth of historical knowledge. He’s helping to explain why there’s a paradox in the royal soap opera.

When the royal family try too hard to perform for the media and to manipulate their image, it never goes well. When they ration the excitement and play it straight and cautious, the allure which Hunt describes very well holds steady. The Queen has always done it this way; Prince William and his fiancee look as they’ve got it too. Expect lots of commentary from metropolitan media sharpshooters in the next few years about what a boringly domestic couple Wills and Kate are. I suspect that’s exactly where they want to be. Whatever way William plays the media and celebrity, he isn’t likely to imitate his mother.

Tristram Hunt’s grasp of why something as apparently “illogical” as the monarchy endures in popularity is very much stronger than the prediction made by Jonathan Freedland in the New York Review of Books. Freedland acknowledges and analyses the Queen’s durable popularity but thinks that the firm will be in trouble when she dies. That’s to underestimate the strength of the institution. Freedland doesn’t seem to realise that individual members of the British royal family have been making embarrassing mistakes for centuries without interfering with the respect and affection for the idea of monarchy and the family as a whole. It is a very strange, but resilient, mystique.


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08
Apr 11   

Come off it Kelvin!

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Kelvin MacKenzie sounds off today about university journalism schools, how they’re all a waste of space and how they should all be shut down. If training on the job was good enough for me, runs the argument, then it should be good enough for today’s generation.

Come off it Kelvin!

Kelvin MacKenzie

First, a declaration of interest: I lead a university journalism school. Second, Kelvin is talking bollocks.

There is a delightful irony in the route that Kelvin’s opinion took to be published. Last November, he came to speak on a panel at City University on local television news. While wandering round the subject in characteristically subdued fashion, he took a sideswipe at journalism teaching in universities and advised any students present to abandon their course and get a job as a reporter on a local paper. The students took this on the chin and ignored the advice. And one of them must have thought: there’s an idea there someone can use.

Continue reading –>


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06
Apr 11   

Blogs, paywalls: trends and straws in the wind

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Two signposts for two clear trends this week.

Last night a journalist whose form is live-blogging won the “Political Journalist of the Year” title at the UK Press Awards. This is Andrew Sparrow of The Guardian, who has carved himself a niche as the Westminster reporter who writes minute-by-minute bulletins of big political set pieces and crises. What makes Sparrow good is his blend of old skills and new form. He is fast, but he is also wise.

Blogs, paywalls: trends and straws in the wind

As I’ve heard him explain, he began as a normal political reporter and just evolved his live-blog speciality as he went along. He doesn’t think live blogs on any subject replace reporting of a more conventional kind; they complement and enrich it. His strength lies in a combination of “old” qualities (journalistic self-discipline, background depth) and the “new” digital opportunity to distribute updates frequently and instantly.

Second trend sign: people experimenting with paywalls. It isn’t a coincidence that at least two newspapers on either side of the Atlantic announced digital charges this week: in Wolverhampton and Tulsa (with perhaps San Francisco to come). This isn’t just a metropolitan rarity any more. And we had the first public appearance by the two head honchos at the New York Times, Arthur Sulzberger and Janet Robinson, since the paper announced its metered payment system.

Continue reading –>


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03
Apr 11   

Fact heaps, searching and the rolling encyclopaedia

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Conditioned by the rythmn of daily newspapers and nightly television bulletins, we think of news as a rolling thing, constantly renewed, refreshed and updated. Twenty-four-hour news channels speed up the cycle, but don’t change that idea of news as the latest version of the story. The newspaper you hold and read is only that latest slice of information; so is a broadcast news bulletin. And anything that isn’t the latest version is dead and gone, waste material.

When I worked at a newspaper with a large website I began to wonder if this idea of news would change. A website is a “rolling” platform in the sense that it can be updated with news quickly and many millions of users go to news sites for just that. But such a site is also something else: a vast store of data that isn’t news any more, a giant heap of facts and judgements. If you want to go deeper into a subject or backwards in the sequence of events, in theory you can. Newspapers and broadcast are news in two dimensions; digital adds a third with its ability to drill downwards, sideways into the information. So a major news website is truly something more like a rolling news encyclopaedia: topped up all the time, but with added depth and uses which newspapers and broadcast don’t have.

Potential depth. The leading news sites have hardly begun to exploit this asset, which grows every hour with the addition of more news. The New York Times chooses to do this by literally organising its material in reference-book form in their “topic pages”. But the material is confined to what’s been published in the Times. Various software companies offer programmes which automate the business of cutting archive material into topical strands. I guess that Daylife is one of the best known. The general consensus, floating on a tide of Google-style optimism, is that software will crack the problem. I began to wonder about this while reading two reflective pieces around this subject by Jonathan Stray and Felix Salmon.

Most of the automated versions I’ve seen just aggregate material: they tack together in one strand all the previously published material on a subject. This is fine but often unsatisfying. There is a vast amount of repetition, which becomes time-wasting and aggravating very quickly. If you’re lucky, the site you’re looking at may have done a “new readers start here” Q&A or an “explainer”; if you’re trying to catch up, that should help. But the problem with moving stories is that they move and those movements often change the attempt to explain what’s happening. Even explainers go out of date. Here’s an example of a bouncy explainer in Mother Jones on Libya (I like “why can’t anyone agree on how to spell Qadaffi’s name?”) which goes awry when it tries to add “updates” below. The reason I’m reading an explainer in the first place is that I don’t want a daisy chain of disconnected update fragments. Integrated information makes better sense.

Continue reading –>


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31
Mar 11   

Tunileaks wins Index recognition

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The Tunileaks site, which posted the relevant Wikileaks diplomatic cables almost as soon as they were released, was rewarded for its work with an award the other night. The award was collected by Sami Ben Gharbia, co-founder of the Tunisian blog Nawaat, which set up Tunileaks.

Proper acknowledgement of its likely influence I’d say. This blog argued way back that in certain circumstances – and the situation in Tunisia looked like those circumstances – a few cables could have a big influence. (Please bear in mind that the post linked here was written in December).


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24
Mar 11   

What next for Wikileaks?

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Did you think that Wikileaks was last year’s drama? Think again. In the next few weeks, there’s going to be a lot of Wikileaks about. Julian Assange’s own book is due for publication at the end of the first week in April. Whatever else may be said of Assange, his ability to detonate high explosive in public life is beyond dispute.

For those reading this blog in Britain or the US, it’s worth remembering that the gradual disclosure of the US diplomatic cables continues piece by piece around the world. I was in India last week, where Wikileaks’ editing-and-publication deal is with The Hindu and the open disclosures from a set of just over 5000 cables set off a storm. Among other things a member of the staff of the American embassy in Delhi reported being shown cash which he was told was to be used to bribe members of parliament to support the government in a close vote in 2008.

Fascination with the spectacle or with the implications of Wikileaks runs as strongly as ever. Is this what journalism is going to be like in the future? Does Wikileaks signal that in the digital era relations between government and the governed will be changed? These were the kind of questions kicked around at a seminar convened by Polis director Charlie Beckett at the LSE last night, when I lectured on Wikileaks at the Xavier Institute of Communication in Mumbai (slides here) and in a draft paper by Yochai Benkler of Harvard’s Berkman Centre. A few points to watch:

  • Wikileaks holds a quarter of a million US diplomatic cables. With only a few (but significant) exceptions, a relatively small number have been published under the supervision of established media, who staff have redacted sensitive names. One person with good knowledge of Wikileaks estimates that something above 5000 have now been released. Perhaps, he speculated, the total published via major media outlets might be 15,000 in all. There’s only a certain number of newspapers and magazines in the world with the staff and the interest to go through and “redact” such bulky material.
  • All of which begs the question about what happens to the remaining 235,000 cables, many of which may contain sensitive names and details (of US informants, for example). This is apparently under discussion inside Wikileaks, with voices in favour of complete, unredacted release and voices against.
  • Quite apart from very likely getting people killed, the unedited release of such a cache would provoke a completely new kind of reaction. That assumption is based on the US reaction to the limited and relatively careful release so far: a wide array of government opinions (Benkler is very good on the dissenting opinions of Defence Secretary Robert Gates, who quietly insisted that the damage to the US was being hyped; Gates has of course announced his retirement and has nothing to lose), private-sector attempts to harm Wikileaks and political figures calling for Assange to be either prosecuted or killed. Would the American government unplug the internet? Could it? The consensus on the second is a resounding “Yes”.
  • Wikileaks has now spawned many imitators, local and global. Will they go commercial and become more like exsting media operations? Or will such sites, whose key asset is their digital indestructibility and ability to hide a source, act as a leaking route of last resort, a compliment and accompaniement to more conventional media?
  • There seemed to be general agreement that governments would now bolt the stable door. Documents of the kind that Wikileaks has surfaced would be harder to extract and seen by fewer people on the inside in the first place. The ship of state may have sprung a leak, but that doesn’t mean it can’t be patched.
  • That’s all fine in liberal societies to the west of here, said one Indian student in Mumbai. But is it right for Wikileaks to be tolerated by open societies when those societies are up against aggressive, ruthless closed societies? I began on a pompous answer about how liberal societies have to take risks that closed societies don’t, stopped and asked him if he had any particular closed society in mind. China, he said firmly.

Continue reading –>


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