11
Jul 11   

Phone-hacking and press regulation: where next?

2 comments

I can’t hope to add anything useful to the mountain ranges of justified indignation which have been heaped up by the News of the World phone-hacking. This post looks forward to the questions begged by what has been uncovered.

Since the British prime minister David Cameron read the funeral rites last week over the self-regulation system for newspapers, the beleaguered Press Complaints Commission, and announced an inquiry into regulation it seems the moment to ask what might work better. A rough sketch: principles first; possible mechanisms second.

A better method of approaching rules for newspapers and their journalists might be based on the following:

  • Direct statutory regulation is not likely to work very well if the precedent of the past decade of judge-made privacy law is any guide. As the PCC has demonstrated, many complaints about newspapers are best dealt with swiftly and informally. Law and its machinery often does not meet that requirement. Editors and journalists are understandably wary of direct regulation. In an open society, neither government nor state should wish to intervene directly in the conduct of newspapers.
  • But self-regulation of the free-standing, industry-financed, non-statutory kind has earned a very bad name. Some of this is undeserved and some of it a misunderstanding: the PCC has operated more as a complaints mediation service than as a regulator, let alone as an investigator. The root cause of these difficulties was that the PCC was over-dominated by the industry it was supposed to make independent judgements about – and particularly too close to powerful players in the industry who relied on industrial-scale, underhand invasive journalism for their circulations.
  • Transparency is a more potent weapon for regulators now than it was in the 1950s, when the original Press Council (the PCC’s forerunner) opened for business. A new regulatory body might commit itself not merely to publishing its judgements but to adding authoritative data on which publications have been, say, successfully sued (with extracts from evidence and judgements where appropriate). It might hold public hearings on issues of importance.
  • The stress should be on minimum necessary rules to ensure basic standards and accountability to those benchmarks. Journalism in a free society has a right to be raucous, perverse, disruptive, offensive and even, within a few limits, bad. Journalism doesn’t report the unknown or think the unthinkable if journalists are subject to tests of moral or professional purity. Newspapers should not be licensed to publish because of the risk of abuse of such a system.
  • The stress in the debate on reforming the regulation system needs to lie on enforcement and in the weighing of the public interest. The PCC’s code of conduct for newspaper journalism is not perfect, but it is valuable. The problems have been with the enforcement of its principles and standards. The concept of the “public interest” is fundamental to any system of regulation being liberal enough to allow true freedom of expression and publication. Good journalism often operates near the edge of the rules; occasionally it breaks them. But no society – and certainly not one which has just learnt what happens when one newspaper abandons its decency altogether – is going to cut that journalism any slack at all if the newspaper can’t show that what it was doing has a public value. When the Daily Telegraph bought a (possibly stolen) disc with details of MPs expenses, when a Guardian journalist faked a signature, when the Sunday Times bought a key document in the Thalidomide scandal – these infractions can be justified by the overriding public interest in the disclosure thus made possible.
  • A proper test of public interest value is also pivotal to master the issues which will arise as the frontiers around a once-well-defined activity known as “journalism” blur and fade. Anyone with a smartphone is now a publisher. Anyone who wants to use a new system of regulation would need to justify their claim to have published in the public interest.

Continue reading –>


Tags: , , , , ,

05
Jul 11   

Phone-hacking goes platinum

2 comments

I’m not surprised that David Cameron has abandoned his non-committal language about phone-hacking by newspaper reporters. The moment yesterday when the story broke that reporters on the News of the World had hacked into the phone of murder victim Milly Dowler and, by deleting message in the phone’s mailbox, have given her parents and police the false hope that she was still alive marks a watershed in the miserable saga of phone interception by journalists. This is more than “a new low”.

Yesterday was the last possible moment that anyone could, with a straight face, claim that this was a limited infraction with minor consequences being blown out of proportion. Until yesterday the story was of huge interest to journalists, policemen and MPs. The drip-drip revelations in The Guardian were not only intriguing, they were significant. But they hadn’t grabbed any really widespread attention.

Campaigners on the issue claimed that this was because major news media managed to mostly ignore the subject; some editors were presumed to be nervous about possible revelations in their own newsroom. This may have been a factor, but the basic explanation was much simpler. To be a marmalade-dropper, a story needs – among other things – an element of surprise, an assumption upended. Stories which showed that red-top reporters behaved badly and broke the law don’t upset anyone’s picture of the world. And into the bargain, the victims of phone-hacking were celebrities. Most people ration their sympathy where red-carpet people are concerned.

Not so the bereaved and much-abused Dowler family. That reporters seem to have been so cruelly indifferent to a family whose 13-year-old daughter had gone missing moves the story into new, mass territory. The essence of the story is emotive and straightforward to grasp and convey. This will be true in spades if it turns out that anyone in the families of the Soham murder victims was treated in the same way.

Continue reading –>


Tags: , , , , , , ,

01
Jul 11   

The Times: the paywall puzzle

4 comments

The Times reaches 100,000 digital subscribers and I’m still baffled by their online strategy. I ought to be better-placed than many to figure out what they’re up to (declaration: I used to work there). But it’s not easy.

This blog starts from the position that anything which promises a sustainable economic base for journalism is to be encouraged. Dogmatic assertions (“content wants to be free”, “content wants to be expensive”) which aim to shout down empirical experiments are to be discouraged. So any publisher adding to the sum of knowledge about what will or won’t work in charging is contributing. From that perspective, the Times announcement tells us a few things.

  • If your paywall is radical (i.e. around every item of content) and your title is general interest, acquiring subscribers is hard, slow work. Despite improving results with iPad downloads, the overall subscriber acquisition rate is slowing a bit. But a hundred thousand paying followers is not be sniffed at and the experiment is not failing. Even the Guardian’s media editor (not generally favourable to online charging) is prepared to concede that much.
  • Given the prospect of a long haul, why not experiment with relaxing the paywall and playing with a few ideas for tempting more subscribers with some free content? What little information we have is now tending to suggest that the hybrid models are working best, both in attracting new payers in and in minimising the feeling among writers that they’re walled off from the people with whom they’d like to interact. The New York Times is the most important of these experiments, but see also the shift made by the movie industry’s Variety, detailed in one of the comments here by Gordon MacMillan of The Wall blog.
  • Iphone and iPad apps are crucial, however poor Apple’s terms of business. They’ve just relaunched the iPhone app with a limited-period free offer (sending it to the top of the app chart as I write) and the iPad application is good-looking and easy to use. Unscientific survey of one: my wife, given an iPad for her birthday, converted from being a longstanding print reader to reading The Times on the tablet in the space of a day. There is no longer any competition in our household for the printed copy.
  • The digital subscription income can’t be offsetting losses caused by the fall in print sales. But subscription income wasn’t ever the heart of the matter. Digital subscriptions are part of a wider strategy to create a sufficiently large body of readers who, one way or another, buy more from the The Times (and Sunday Times) than they ever used to even if they were regular buyers of the printed paper. In the jargon this game is known as “average revenue per user” (or the unlovely ARPU). And the even longer game is having enough data about your users and their preferences to sell to advertisers who want to reach very selectively-targeted audiences. A hundred thousand subscribers is a step on that road, but by no means the whole distance.

Tags: , , , , , , ,

30
Jun 11   

Johann Hari: ridicule and revelation work just fine

3 comments

George Orwell, who gave his name to a prize won the other day by the beleaguered columnist and interviewer Johann Hari, would have smiled at the row over Hari’s ethics and methods.

My guess is that Orwell would have taken, as he often did, a view against the herd. Hari has been revealed as playing fast and loose with quotations from his interviewees and misrepresenting what happened in the interview itself (new readers start here). Social networks carry many kinds of material, but they thrive on strong emotion, outrage and suspicion foremost among them. So there have been plenty of voices calling for Hari to be sacked and/or stripped of his Orwell prize. There is an entire Twitter-borne genre of parodies and jokes at Hari’s expense. I took part in an earnest radio discussion on this yesterday.

Orwell would have told the thundering herd of hyper-critical tweeters to stop and think. Hari did wrong; he and his editor have said so in plain terms after initial attempts to bluster it out collapsed in the face of the evidence. Everything Hari has written will now be toothcombed for flaws and, if found, they will be widely available for all to read. He has been attacked and criticised; far more effectively, he has been ridiculed. Many of very best 140-character stingers manage to say a surprising amount about taking quotations out of context. My favourite points out that when Winston Smith delivers the most famous line of 1984 – “I love Big Brother” – you need to know the context to be clear that he’s not talking about reality TV.

As I write, the judges of the Orwell Prize are apparently considering what to do. I hope that they do nothing. I think the great man – no, he would have hated that phrase. I think that the man himself would have said that ridicule and revelation are remedy enough.


Tags: , ,

23
Jun 11   

The filter bubble and public reason

2 comments

I went today to listen to Eli Pariser, author of “The Filter Bubble: what the internet is hiding from you”. I wasn’t convinced, in several ways.

Pariser’s argument is that the world wide web isn’t what he thought it was. The search engines and social networks manipulate what you see in ways they don’t tell you about and which make them money. Algorithms which sift for “relevance” create a personal information world for you: a filter “bubble” screens you off from wider, richer possibilities. The new giants which dominate the information networks, such as Google and Facebook, should be regulated so that they can do better for society.

Pariser is right to draw attention to the major, barely-announced shift in the way that Google adjusts search results to suit an individual (although there’s dispute about the extent to which it happens). But his worry is the latest chapter in a long debate over the “echo chamber” effects of the internet. Does the availability of so much information deliver the paradox of people less well-informed because they can choose only to consume material which supports their existing beliefs and opinions? There is at least one piece of recent research which casts doubt on this widely-held belief.

My own sense, unsupported by scientific inquiry, is that “echo chamber” tendencies are probably more than offset by the internet’s ability to allow instant, rich, serendipitous exploration of the world’s digital library. When was the last time you sat down at the screen to check closing time at Waitrose and, before you knew where you were and after several sideways jumps, found yourself browsing, via a signpost in Arts & Letters Daily, a piece in Lapham’s Quarterly on diets which include earth, chalk and hair?

Continue reading –>


Tags: , , , , ,

21
Jun 11   

People-knitting, Anglo-Polish style

Comments Off

Many are the ways in which well-intentioned social engineers have tried to knit together the similar-but-yet-different peoples of Europe.

Some misbegotten schemes try to make different nations more like eachother. The best allow and encourage people to enjoy and appreciate their neighbours. The German poet and author Hans Magnus Enzensberger once said that cheap tickets which allow young people to travel across the continent’s rail network had done more for European integration than anything ever decided by the European Union.

If you want to see a working, evolving example of eyes and minds being opened, take a look at these blogs written from Poland by British students who are on summer assignment for Gazeta Wyborca, checking out whether Poland is ready for the next year’s football championship, Euro 2012. (Declaration of interest: these are some of my students).

The Misja21 scheme, the brainchild of the inspired Greg Piechota of Gazeta, wasn’t designed as a “cultural exchange” or anything as eat-your-greens boring as that. Greg wanted to generate raw material which his paper could use to tell Poles how their policemen, railway officials and ticket sellers look and sound to the rest of the world. And football is a language spoken by almost everyone.

Continue reading –>


Tags: , , , ,

16
Jun 11   

Spiderman musical: lone editor joke

Comments Off

The brickbats have been clattering down on the much-touted, much-delayed Spiderman musical written by Bono and The Edge and which has just opened on Broadway.

This typical review from the WSJ does us the favour of relaying the only funny line from what sounds like an otherwise limp script. The scoop-hungry editor of the Daily Bugle, J Jonah Jameson, hears about one of Spiderman’s exploits and is unimpressed. “Man in tights saves child? That’s the plot of “The Nutcracker”. Get me news!”


Tags: ,

11
Jun 11   

Miscellany: on getting used to things being free, Mamet, closure on a reporter’s death and more

Comments Off

I’ve haven’t for some time rounded up a diverse collection links in a weekend post because I noticed that the readership of this blog falls to its lowest on a Saturday and Sunday.

But I’ve also been noticing that my posts have quite a “long tail” and get looked at some time after they’ve gone up. So here’s some varied weekend or weekday reading. There is absolutely no common theme.

  • People often complain, often justifiably, that news media help to trivialise political debate. These same voices usually manage to ignore any journalist who has the nous, skills and space to get under the skin of what’s happening. So here are two good examples of writers capable of criticising superficiality and setting a different agenda. Matthew Parris in The Times (£) complains that the Tories seem to have forgotten about promoting competition which is intrinsic to capitalism. Paul Mason of BBC Newsnight uses the same technique from a different political angle to lament how the argument over the NHS reform plan has drifted away from the basic issue (the looming spending gap).
  • Probably the most surprising piece in the Saturday papers today is John Gapper’s interview with the playwright David Mamet. Mamet is fascinated by Sarah Palin and thinks that Europe is saturated with anti-semitism.
  • When I was covering the disruptions to diplomacy and statecraft caused by the fall of the Berlin Wall and end of the Cold War in the early 1990s, phrasemakers liked to talk about improvised alliances as “coalitions of the willing”. The phrase now seems apt for some investigative journalism. For it was a coalition of three reporters who were ready to stay with the story which helped to convict three men this week of the murder of Chauncey Bailey, an editor in Oakland, California, who was murdered in 2007. Bailey was the first journalist killed in the US since 1976 and the story of the long hunt for evidence to convict his killers has some kind of happy ending.
  • Charlie Brooker is a columnist classified, for good reasons, as funny. The humour disguises some very sharp thinking; I think of this as the Bill Bryson technique. The title of this Brooker column is all you need to get into it: “If the internet gave free back rubs, people would complain if it stopped that their thumbs hurt.”
  • I was at the LSE yesterday for the summer Polis conference to talk on a panel about the “Wikileaks effect”. There’s a short summary of the discussion from another speaker, Alison Powell of the LSE. (Video here.) The point I made which clearly struck the audience the most was about a perverse and unexpected outcome of the leaks: the boost to the reputation of the diplomats of the US State Department.

Tags: , , , , , , ,